IT Maintenance and Managed Services for Call Centers in Tangier
Call centers and customer relationship centers in Tangier operate continuously and cannot afford IT downtime. UTS International offers IT maintenance and managed services contracts tailored to the specific constraints of this sector.
IT challenges specific to call centers
A call center depends entirely on its IT infrastructure: workstations, network, IP telephony, internet connectivity and business tools must remain available at all times, often across multiple floors and sometimes on shifted or 24/7 schedules.
On the telephony side, we also act as a wholesaler and installer of VoIP solutions, and on the network side we provide firewall and network security solutions to secure your infrastructure.
Our maintenance and managed services offering
- Proactive monitoring of your IT fleet and network
- Fast on-site intervention in Tangier in the event of an incident
- Preventive maintenance of equipment (workstations, switches, servers, UPS units)
- Remote support for your teams’ day-to-day requests
- Management of updates and security across your fleet
Service continuity tailored to your operations
We size our contracts according to your operating hours and the criticality level of each floor, with contractually defined response times and a single point of contact for your entire IT fleet.
Why choose UTS International for your call center?
- Understanding of the operational constraints of customer relationship centers
- Fast on-site intervention in Tangier and the free zone
- Maintenance contracts tailored to your requirements
- A single point of contact for support, maintenance and the evolution of your IT fleet
Do you manage a call center in Tangier and need a reliable IT provider?
Contact us to assess your needs and set up a maintenance contract tailored to your operations. Request a free assessment of your IT fleet.
